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Store Policy

Customer Care

At pasión mediterránea we do the maximum to bring the best quality products. We take a lot of care from the production until the packaging. Our Herbs are selected and handled one by one. But, we are humans, so, if for some reason one of our products have some kind of defect, please contact us.

 

Shipping options and delivery times are updated in when checking out. If you have any inquire about the shipping options and/or shipping costs, please contact us.

Privacy & Safety

With each package you receive you will get a leaflet with detailed explanation of the product and the ways you should consume it.  Our herbs do not have the intention to heal any illness, but we are aware that they may help to relief some health conditions. More specifically talking, Fig Leaves tea may reduce the need of insulin in diabetic people. Please talk to your doctor if you want to use the Fig Leaves as a diabetic or prediabetic partial treatment. 

The taste and consistency of the herbs may change along the year, spring and summer leaves may be thinner and fragile with a light green color and a spicy taste. Summer and autumn leaves, are stronger and bigger, with a more intense and deep color and taste.

More detailed information you will find under the description of each product and in our blog. We are here to help so please contact us if you have further questions.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: [liliana@pasion-mediterranea.net].

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [[liliana@pasion-mediterranea.net] or send us mail to: [pasion mediterranea pob1084 zur hadassah 9987500 Isarel]

Wholesale Inquiries

Wholesale may be possible during some times of the year, please contact us to inquire.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods
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